We’re a team of user onboarding specialists—here to help your product grow faster with the traffic you already have.
Managing a growth-stage product and eager to boost conversion & retention?
Worried your onboarding is silently turning away "ready to convert" users?
Excited about optimization, but unsure where to focus for the biggest impact?
It’s the most important part of your user’s journey and goes way beyond signup or useless product tours.
Getting it right requires time-consuming retention analysis, design, user testing, and conversion copywriting—but the effort could 2X your app’s retention or boost your SaaS revenue by 20-40%.
“I was shocked how much Simple Circle was able to help. They reduced our churn by 29% 🤯”
What if you had help from a team of onboarding experts?
A full team—replete with a senior researcher, data analyst, product designer, and copywriter—focused solely on converting more of your visitors into active users while you tackle other problems.
We’re that team.
Our three-phase process will take you FROM “Why aren’t our design changes helping?” TO an evidence-backed prototype and strategy to boost your conversion, retention, and related KPIs in just a few weeks.
“They found blockers we’d missed and crushed it with a gorgeous prototype our devs could run with.”
We’ll uncover (and fix) problems that are blocking your users’ critical “Aha!“ moment.
We’ll lighten your load and fuel evidence-backed decisions your team can get behind.
Watching user tests of your product will bring your team together like nothing else.
By working together, we’ll help boost your team’s user testing & retention analysis skills.
Activated users are those who’ve meaningfully engaged with your product and have taken the required steps to experience its core value—reaching their “Aha!” moment.
These transformed users are 4X more likely to pay for and actively use your product than mere “signups”, and are the difference between disappointing KPI reports and getting love from your team when the needle starts to move.
Starting with retention analysis, we’ll create a blueprint for new user success by analyzing your historical user data and defining your activation events (actions that separate your successful users from churners).
We’ll then moderate user tests of your entire onboarding system, including lander, signup, product core, and welcome email—identifying areas of friction or confusion that would block the completion of any activation event.
Finally, we’ll go beyond vague research decks by designing, user testing, and iterating upon a concrete prototype built to solve the UX and messaging issues holding your new users back.
Try our ROI calculator to see exactly how much your revenue and retention can benefit from improved activation.
If you work for a growth stage startup and are eager to improve the efficiency of your existing web or native product, we could be a fit.
Go FROM “Why do over 40% of our trial users never return after signup?’ TO a predictable flow of champion users that are ready to bring their whole team along.
Go FROM “Oof... Did you see this week’s engagement numbers?” TO a steady uptick in usage by the same audience that used to churn like crazy.
Request a free call now. In preparation, we’ll audit your onboarding system, develop questions, and provide an actionable list of UX and messaging suggestions you can instantly put to work.